Hotel Director (Cruise) - Worldwide

Hotel Director – Luxury Cruise OperationsLocation: Onboard a luxury cruise shipContract: ShipboardAbout the RoleWe are looking for an experienced Hotel Director to lead all hotel operations onboard a luxury cruise ship. This is a senior leadership position responsible for delivering an exceptional guest experience while driving operational excellence, financial performance, and team development.You will oversee multiple departments, including Food & Beverage, Housekeeping, Guest Relations, Entertainment, Finance, IT, Cruise Sales, and other onboard revenue-generating areas. Working closely with the Captain and senior leadership team, you will ensure the highest standards of service, safety, and operational efficiency.Key ResponsibilitiesLead and oversee all hotel operations onboard.Deliver outstanding guest satisfaction through exceptional service and effective issue resolution.Drive departmental performance against operational and financial targets.Manage budgets, revenue, expenses, and inventory levels.Ensure compliance with health, safety, environmental, and quality standards.Develop and motivate department leaders while fostering a positive team culture.Identify opportunities to improve operational efficiency and increase onboard revenue.Maintain company standards across all guest-facing areas.Collaborate with senior officers to ensure smooth day-to-day ship operations.RequirementsMinimum 5 years' experience in a senior leadership role within a luxury hotel or cruise environment or experience in high volume hotel (more than 1000 rooms).Excellent leadership, communication, decision-making, and problem-solving skills.Experience managing large, multicultural teams.Strong business acumen with knowledge of budgeting, operations, and strategic planning.Understanding of guest service excellence and hospitality standards.Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred (or equivalent professional experience).Intermediate computer skills.Fluent English, both written and spoken.What We're Looking ForAn inspiring and approachable leader.A strong focus on guest satisfaction and operational excellence.Financially driven with a commercial mindset.Ability to thrive in a fast-paced, multicultural environment.Passion for developing and mentoring teams.If you're an experienced hospitality leader looking for an exciting opportunity at sea, we'd love to hear from you.