Hotel Front Desk Clerk

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $13.50 - $15 hourlyQualificationsHas previous experience or working knowledge of Microsoft Office and reservation management systemsComfortable taking telephone calls and mitigating stressful situations1+ year of hotel industry experience or related job preferred Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skillsHigh school graduate, GED recipient, or equivalent ResponsibilitiesConnect with the housekeeping department to ensure guest accommodations are readyTake incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requestsGive every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbersBookkeeping: keep accurate records of all hotel guest account information Field customer complaints when necessary