Hotel/ House Manager (Base: SG, Private Property)

This position plays a pivotal role in coordinating a team of specialists (colleagues and external vendors) to provide best-in-class service standards to a group of ultra-high networth individuals.HousekeepingTrain and develop the Housekeeping team in proper procedures and appropriate performance of duties to ensure smooth running of the residencesWriting and reviewing of household manuals / SOPs for owner’s approval and monitor the committed and effective implementation by all team membersSourcing, recruiting and selecting of suitable housekeeping team;Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their dutiesFrequently interact with owners to maintain direct communication and compliance with their needsCulinary/ Meal-PlanningTrain and develop the Culinary team in proper procedures and appropriate performance of dutiesReviewing of menus or recipes for owner’s approvalSourcing, recruiting and selecting of suitable culinary teamMonitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their dutiesFrequently interact with owners to maintain direct communication and compliance with their needsVendor ManagementScheduling and monitoring of routine maintenance works/ inspections from landscapers, cleaning services etcEvents/ Activities Planning & ExecutionResponsible for coordination for external services to ensure planned events/ activities are executed according to plans. This includes appropriate setting up of house decoration & ambience such as floral arrangements; door gifts and wines (as and when required)Job Requirements:Minimum 8 years’ experienceVendor and project management skillsPleasant personality with excellent interpersonal skills and a strong team playerExperience in delivery of a discreet, confidential and unobtrusive service yet maintaining the fine etiquettes to represent the householdAbility to anticipate others’ wishes and adapt accordinglyAn eye for detail with keen interest in antiques, fine wine and flower arrangementSelf-demand for high standardPrior experience working in 5* Hotels will be an advantage