Hotel Manager

The Bailey's Hotel is looking for a Hotel Manager to lead our operational teams to success due to an internal promotion.Reporting directly to the Cluster General Manager, the Hotel Manager is responsible for overseeing the day-to-day running and assisting with the strategic planning of the hotel operation.You will deputise in the absence of the Cluster General Manager and continually develop the product and the guest service proposition to ensure it is positioned as exceptional in the London marketHotel Manager's key responsibilities:Manage the daily operations of the hotel ensuring that the team deliver great hospitality in a warm and friendly environmentAssisting with the development of any relevant short- & long-term strategic goalsTo lead and develop an energetic workforce, having involvement in recruitment, learning and development, employee relations issue and team engagement initiatives.Planning and implementing the delivery of service for all operational departments to meet and exceed guest expectationsThe hotel highly values team spirit and operates on a rotating duties approach. The successful candidate may also be required to: Assist with any duty or covering for team members in case of emergency.Background in branded hotels or large hotels is preferred – so you will understand how we workLead and motivate your team providing day to day leadership and direction and drive sales and profitability forwardExcellent Customer service skills, standards driven, good organisational skillsHotel Manager skills:Have the ability to maintain and enhance a guest and team centric cultureCommunicate effectively at all levels both verbally and in writingInfluence, lead and inspire confidenceImbue a coaching, supporting and challenging mentality that delivers operational resultsBuild effective and productive relationships (internal & external)Create an open environmentIdentify and manage best resources to achieve targetsTranslate strategies into practical plansWe offer a benefits package including:BonusSocial Events, Wellbeing and Team ActivitiesTraining and developmentCash Health Plan cover option availableApprenticeship/Placement opportunitiesCareer development and salary reviewInterest-free Season Ticket Loan SchemeUniform (Laundry / Dry Cleaning for Uniform)Meals Provided on DutyLength of Service-related holiday schemeEye Care VouchersEmployee Discounted Accommodation and F&BLife AssuranceRecommend a Friend Schemeand many more….About the GroupMillennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.