Hotel Operations Manager

Operations Manager – Hospitality | Alappuzha, KeralaA reputed hotel in Alappuzha, Kerala is looking for a hands-on Operations Manager with 2–6 years of relevant experience to oversee key operational and business functions.The ideal candidate should be comfortable managing Banquet Operations, Room Management, Accounts, Event Management, and Business Growth, while working closely with the management team to improve overall hotel performance.Key Responsibilities🏨 Hotel & Room OperationsOversee day-to-day room and hotel operations.Ensure smooth coordination between housekeeping, front office, and other operational teams.Maintain service quality and guest satisfaction.Handle and resolve operational issues efficiently.🍽️ Banquet ManagementManage banquet operations and coordinate with staff.Plan and execute functions, celebrations, meetings, and other gatherings.Coordinate with clients to understand requirements and ensure smooth event execution.Monitor service quality, arrangements, and customer satisfaction.🎉 Event ManagementPlan, coordinate, and execute hotel events and functions.Manage vendors, staff, resources, and event requirements.Ensure events are delivered on time and within operational requirements.💰 Accounts & Financial ManagementMonitor daily operational expenses and revenue.Maintain and review basic financial records.Coordinate billing, payments, collections, and expense tracking.Support management with financial and operational reports.📈 Business GrowthIdentify opportunities to increase hotel revenue.Develop relationships with corporate clients, event organizers, and other potential customers.Support sales and marketing initiatives.Explore opportunities for increasing banquet, room, and event bookings.Contribute ideas and initiatives for overall business growth.What We're Looking For2–6 years of relevant experience in hotel/hospitality operations.Experience in banquet or event management.Understanding of room/hotel operations.Basic knowledge of accounts and financial management.Ability to contribute to business development and revenue growth.Strong communication and interpersonal skills.Good leadership and team-coordination abilities.Strong organizational and problem-solving skills.Willingness to take a hands-on approach to hotel operations.Experience Level2–6 years preferred.This is a mid-level, hands-on management position and is particularly suitable for professionals who have grown through hotel operations, banquet, events, rooms, or related hospitality functions.📍 Location: Alappuzha, Kerala 💼 Experience: 2–6 years 📱 Apply via WhatsApp: 9995583305