Hotel Receptionist

Company Description At Wafa Residence, comfort and elegance are combined with attentive hospitality to create memorable stays for every guest. The property offers high-quality accommodations designed to meet diverse guest needs, from short business trips to extended visits. Team members are dedicated to exceeding expectations through responsive service and a welcoming atmosphere. Wafa Residence values professionalism, reliability, and a guest-first mindset in all aspects of its operations.Role Description The Hotel Receptionist is a full-time, on-site role based at Wafa Residence in Riyadh, Saudi Arabia. The role involves greeting guests, managing check-in and check-out procedures, and ensuring a smooth arrival and departure experience. Daily tasks include handling reservations, responding to phone and in-person inquiries, providing hotel and local area information, and coordinating with housekeeping and other departments to meet guest needs. The Hotel Receptionist maintains accurate records, processes payments, and addresses guest concerns promptly and professionally. This position requires consistent front desk coverage, adherence to hotel policies, and support for a welcoming and well-organized reception area.Qualifications Candidates should possess strong Interpersonal Skills and Communication abilities to interact effectively with guests and team members.Candidates should possess Receptionist Duties expertise, including front desk operations, check-in/check-out processes, and guest services.Candidates should possess Reservations and Phone Etiquette skills for handling bookings, cancellations, and professional phone conversations.Candidates should ideally have experience in hospitality or customer service, with attention to detail and problem-solving skills.Candidates should be able to work flexible shifts, use basic computer systems and reservation software, and communicate clearly in