Hotel Receptionist

Company Description New Age Clinic is a wellness and aesthetics clinic dedicated to helping individuals embrace their natural beauty and vitality through a comprehensive range of services. The clinic offers treatments from rejuvenating facials to advanced dermatology, addressing diverse aesthetic and wellness needs. New Age Clinic relies on cutting-edge technology, including devices such as Cynosure, Deka, and Candela Gentle Max Pro, to provide high-quality care and optimal outcomes. The expert team focuses on personalized patient care, creating a nurturing environment where clients feel valued, supported, and empowered. The clinic combines innovation with holistic wellness to deliver an elevated experience for every client.Role Description The Hotel Receptionist at New Age Clinic is a full-time, on-site role based in Al Ain. The receptionist will greet and check in clients, manage appointments and reservations, and provide clear information about clinic services and procedures. Daily responsibilities include answering and directing phone calls, handling inquiries professionally, and maintaining accurate records in the booking and patient management systems. The role also involves coordinating with clinical staff, managing waiting areas, and ensuring a welcoming, organized front-desk environment. The receptionist will support administrative tasks, process payments, and uphold clinic policies to ensure a smooth and efficient client experience.Qualifications Candidates should possess strong Interpersonal Skills and Communication abilities to interact effectively with clients and team members.Candidates should possess Receptionist Duties experience, including front-desk operations, check-in/check-out processes, and appointment management.Candidates should possess Reservations skills, including handling bookings, scheduling, and updating records accurately.Candidates should possess professional Phone Etiquette, including managing calls, resolving inquiries, and directing calls appropriately.Candidates should ideally have prior experience in hospitality, healthcare, or clinic reception settings.Candidates should be proficient with basic computer applications and reservation or clinic management software.Candidates should demonstrate attention to detail, reliability, and the ability to handle multiple tasks in a fast-paced environment.Candidates should have a high school diploma or equivalent; additional training in customer service or administration is an advantage.