Hotel Receptionist

Role Description The Hotel Receptionist at Knoz El Hekma - شركة كنوز الحكمة will welcome guests, manage check-in and check-out procedures, and ensure a smooth and pleasant stay experience. This full-time, on-site role in Al Saudia includes handling room reservations, maintaining guest records, and responding to inquiries in person, by phone, and via digital channels. The receptionist will process payments, coordinate with housekeeping and other hotel departments, and address guest concerns promptly and professionally. Additional responsibilities include managing front desk correspondence, maintaining a tidy reception area, and following hotel policies and safety procedures.Qualifications Candidates should possess strong Interpersonal Skills and Communication skills to interact effectively with guests and colleagues.Candidates should possess Receptionist Duties and Reservations skills to manage check-in/check-out and room bookings accurately.Candidates should possess Phone Etiquette and Communication skills to handle calls, messages, and guest inquiries professionally.Candidates should possess basic computer literacy and experience with hotel management or reservation systems.Candidates should possess strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.Candidates should possess proficiency in Arabic and basic English; additional language skills are an advantage.Candidates should possess a customer-focused mindset and the ability to remain calm and courteous under pressure.Candidates should possess a high school diploma or equivalent; prior experience in hospitality or front desk roles is preferred.