Housekeeping executive

Company Description Novotel Chennai Chamiers Road is a modern, pet-friendly hotel located on a major arterial road, within a 20-minute drive of Chennai International Airport and Chennai Central. The hotel is in close proximity to key consulates, including Japan, Thailand, and the US Embassy, as well as major medical and educational institutions such as Apollo, Fortis, and IIT Madras. Popular shopping and commercial areas like T. Nagar, and major sports venues including Jawaharlal Nehru, MA Chidambaram, and Rajarathinam stadiums are all within a short drive. Guest rooms feature contemporary furnishings, 42-inch LED TVs, complimentary Wi-Fi, on-site parking, and access to a 24-hour fitness center, providing a comfortable and convenient stay for both business and leisure travelers.Role Description The Housekeeping Executive role is a full-time, on-site position based at Novotel Chennai Chamiers Road in Chennai. The role involves supervising daily housekeeping operations to ensure guest rooms and public areas are clean, well-maintained, and aligned with brand standards. Responsibilities include overseeing room cleaning and laundry processes, conducting inspections, managing inventory of linens and supplies, and coordinating work schedules for housekeeping team members. The Housekeeping Executive will respond to guest requests, address service issues promptly, and collaborate with front office and engineering teams to support smooth hotel operations. The role may also include training team members on procedures, safety standards, and quality expectations.Qualifications Strong knowledge of housekeeping and laundry operations, including handling linens, cleaning equipment, and hygiene standards.Effective communication and customer service skills to interact with guests and collaborate with colleagues across departments.Excellent organization skills to prioritize tasks, manage time, and maintain accurate records of rooms, inventories, and schedules.Experience in training and guiding team members, providing feedback, and supporting continuous improvement in service quality.Previous experience in hotel housekeeping or hospitality operations, preferably in a supervisory or executive role.Understanding of safety, sanitation, and infection control practices in a hotel environment.Ability to work flexible hours, including weekends and holidays, based on operational needs.Diploma or degree in Hotel Management or a related field is an advantage.