Housekeeping Manager

Company Description Vila Castelo Parque is a modern, gated collection of exclusieve holiday properties located in the heart of Ferragudo. As a family-run business with over thirty years of experience in property development and management, the company offers guests a high standard of comfort, privacy, and service. The properties are designed to provide a premium holiday experience, attracting visitors seeking quality accommodation and attentive care. Team members join a close-knit environment that values professionalism, reliability, and a welcoming attitude toward guests.Role Description The Housekeeping Manager is responsible for overseeing all housekeeping operations to ensure that guest villas and common areas meet high standards of cleanliness, presentation, and safety. This full-time, on-site role is based in Portimão and includes planning daily cleaning schedules, supervising housekeeping and laundry staff, and coordinating room turnover for arrivals and departures. The role involves inspecting rooms and public spaces, managing inventory of cleaning supplies and linens, and ensuring that equipment is maintained and used safely. The Housekeeping Manager will handle guest and owners requests and feedback related to housekeeping, collaborate with reception and maintenance teams, and support ongoing training to uphold service quality and operational efficiency.QualificationsCandidates should possess strong supervisory skills, including team leadership, task delegation, and performance monitoring.Candidates should possess experience in laundry operations, including handling linens, organizing washing cycles, and maintaining quality standards.Candidates should possess customer service skills to respond professionally to guest requests and maintain a positive guest experience.Candidates should possess clear and effective communication skills for coordinating with staff and other departments.Candidates should possess hiring skills, including interviewing, onboarding, and training housekeeping team members.Previous experience in housekeeping management or a similar role in hospitality is highly beneficial.Knowledge of cleaning products, safety procedures, and hygiene standards is required.Ability to work flexible hours, including weekends and holidays, as needed.Good organizational and time management skills, with attention to detail.Proficiency in relevant local languages and basic computer skills for scheduling and reporting are an advantage.