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Housekeeping Manager

EWAA Hotels · Riyadh, Riyadh, Saudi Arabia

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EWAA Hotels is a distinguished group of Hotels & Resorts offering exceptional hospitality and quality services to guests. With a portfolio that includes 80 state-of-the-art properties across 14 cities in Saudi Arabia, EWAA Hotels caters to both business and personal needs through amenities like spacious conference halls, exhibition centers, and specialized catering. The group includes renowned brands such as Grand Plaza Hotels & Resorts, Al Muhaidb Hotels & Residence, and EWAA Express Hotels. Committed to sustainability, EWAA invests in its human capital and emphasizes creating a unique experience for guests. Join EWAA Hotels to contribute to achieving its vision and mission of excellence and community service.Role Description The Housekeeping Manager will be responsible for managing the daily housekeeping operations, ensuring high standards of cleanliness, guest satisfaction, and compliance with hotel standards and procedures. Key Responsibilities Manage and supervise daily Housekeeping operations. Ensure high standards of cleanliness and hygiene across the hotel. Supervise and develop the housekeeping team. Plan staff schedules and allocate daily tasks. Monitor guest rooms, public areas, and back-of-house areas. Control housekeeping supplies, linen, and inventory. Coordinate with Front Office and Maintenance departments. Handle guest complaints related to housekeeping professionally. Monitor departmental costs and minimize wastage. Ensure compliance with hotel policies, safety, and hygiene standards. RequirementsDiploma or Bachelor’s degree in Hospitality Management or a related field. Minimum 3–5 years of experience in Housekeeping, preferably in hotels. Previous hotel experience is required. Strong leadership and team management skills. Good knowledge of housekeeping standards and procedures. Excellent attention to detail and organizational skills. Good communication skills in English.