Housekeeping Training Manager- Facilities Management

Role PurposeResponsible for developing, implementing, and overseeing comprehensive housekeeping training programs while ensuring operational excellence, compliance with hygiene and safety standards, and a high level of cleanliness across all facility areas. Proficiency in Kannada is a mustSalary Package: 7 to 8 LPAKey Responsibilities1. Training & DevelopmentDesign, implement, and update training programs for new and existing housekeeping staff.Conduct regular sessions on cleaning protocols, hygiene standards, equipment operation, PPE usage, and chemical handling (MSDS compliance).Assess training effectiveness and modify content for continuous improvement.Maintain accurate records of attendance, assessments, and certifications.Training sessions on Standardization across LocationsPreparing 52 weeks training calendarTraining staff by showing PPT and on-the-job training2. Operational OversightSupervise day-to-day housekeeping operations across all facility areas.Ensure tasks are completed per established SOPs and SLAs.Conduct routine inspections of floors, workstations, washrooms, pantry spaces, staircases, and common areas.Collaborate with the Service Lead to assign responsibilities and monitor task completion.3. Quality & CompliancePerform regular audits to ensure cleanliness, hygiene, and adherence to statutory regulations.Maintain compliance with company policies, health & safety norms, and local authority requirements.Prepare snag lists, track progress, and ensure timely closure.Identify and implement corrective and preventive actions for recurring issues.4. Inventory & Resource ManagementMonitor usage of cleaning materials, chemicals, and equipment.Coordinate with procurement for timely replenishment.Train and guide staff on efficient equipment use and maintenance.5. Communication & CoordinationAct as the communication link between housekeeping teams, facility management, and other departments.Promptly escalate and follow up on critical issues with management.Prepare and share weekly/monthly housekeeping performance reports.6. Customer / Employee ExperienceUphold high standards of facility cleanliness to enhance user satisfaction.Address and resolve feedback or complaints promptly.Support continuous improvement in workplace hygiene and presentation.7. Safety & Emergency PreparednessConduct training sessions on emergency response (fire safety, evacuation, and first aid).Ensure all emergency exits, routes, and signage are clean, visible, and accessible.Coordinate and lead periodic safety drills with the facilities and safety teams.Qualifications & ExperienceBachelor’s degree or diploma in Hospitality Management / Facility Management / related field.Minimum 5–8 years of experience in housekeeping or facility management, with a focus on training and operations.Strong knowledge of cleaning techniques, safety standards, and statutory compliance.Excellent communication, team leadership, and organizational skills.Key CompetenciesTraining & Coaching SkillsQuality & Compliance OrientationAttention to DetailProblem Solving & Decision MakingInterpersonal & Coordination SkillsSafety Awareness