HR Admin and Operations Lead

About TrusityTrusity is an innovative skill-tech platform focused on equipping children and youth, aged 8 to 18 years, with essential 21st-century skills like digital literacy, financial literacy, and entrepreneurship. The platform enables students to tackle real-world problems by fostering critical thinking, problem-solving, and collaboration skills. Trusity’s mission is to close the skills gap and empower students to excel as future leaders, innovators, and entrepreneurs. Trusity launched TruPreneurs.AI, the world's first multi-AI agent technology that supports students in becoming founders, problem solvers, and change-makers.The Role: The HR, Administration & Operations Lead will oversee the day-to-day people, administrative and operational requirements of Trusity. You will work closely with the Founder and leadership team to ensure that our people processes, internal operations and administrative systems can effectively support a growing organisation.The ideal candidate is comfortable switching between strategic thinking and execution, whether that means improving an HR process, coordinating recruitment, onboarding a new employee, managing documentation, supporting an event or ensuring an operational deadline is met.Key ResponsibilitiesBusiness & Program Operations• Work across teams to ensure operational activities, deadlines and deliverables remain on track.• Support the coordination of school programs, workshops, events, competitions and stakeholder engagements.• Liaise with schools, trainers, mentors, vendors and external partners on operational requirements.• Help streamline workflows between Sales, Academic, Technology, Marketing and Finance teams.• Develop trackers, dashboards and reporting systems to improve operational visibility.• Identify bottlenecks and introduce processes or tools that improve efficiency and accountability.• Support the leadership team with special projects and expansion initiatives.People & HR Operations• Manage the complete employee lifecycle, including recruitment coordination, onboarding, documentation, probation reviews and offboarding.• Maintain accurate employee records, contracts, leave records and HR documentation.• Support performance management processes, employee reviews and goal-setting cycles.• Develop and continuously improve HR policies, employee handbooks, SOPs and internal processes.• Ensure HR practices remain aligned with applicable UAE employment requirements and company policies.Administration & Office Operations• Manage the smooth day-to-day administration of the organisation.• Coordinate office requirements, vendors, subscriptions, supplies and service providers.• Maintain contracts, company records, licences and key organisational documentation.• Establish clear administrative systems, trackers, filing structures and standard operating procedures.• Coordinate meetings, internal calendars and operational follow-ups where required.What We’re Looking For• Bachelor’s degree in Human Resources, Business Administration, Management or a related field.• Approximately 4-5 years of relevant experience across HR, administration and/or business operations.• Previous experience in a startup, SME, EdTech, education or schools would be highly valuable.• Good understanding of HR operations and UAE employment practices.• Demonstrated experience managing multiple priorities and stakeholders simultaneously.• Strong organisational and project coordination skills.• Excellent written and verbal communication skills.• High attention to detail with strong follow-through.• Comfortable using Zoho, digital tools, spreadsheets, HR systems and productivity platforms.• Ability to create structure and processes rather than simply operate within existing ones.