HR Manager : Retail

Job Title: HR Manager – Exclusive Brand Outlets (EBOs)Location: ChennaiDepartment: Human ResourcesReports To: VP – HRRole PurposeThe HR Manager – EBOs will be responsible for managing end-to-end HR operations forapproximately 100 Exclusive Brand Outlets across Southern & Eastern India. This role focuseson recruitment, statutory compliance, employee relations, learning & development, and drivingmotivation and retention initiatives for store-level staff, ensuring alignment with the company’sbusiness objectives and retail growth plans.Key Responsibilities Talent Acquisition & OnboardingPlan and execute recruitment strategies for store-level positions (Store Managers, SalesAssociates, Visual Merchandisers, cluster managers etc.).Build a pipeline of talent through job portals, campus tie-ups, and local recruitmentchannels.Ensure smooth onboarding, induction, and cultural integration of new hires. Statutory Compliance & HR PoliciesEnsure compliance with all applicable labor laws, Shops & Establishments Acts, andOther Statutory Requirements In Respective States.Coordinate with legal and compliance teams for timely filing of statutory returns.Conduct periodic audits at stores to ensure adherence to HR policies. Employee Relations & EngagementAct as a point of contact for store employees for grievance redressal and conflictresolution.Conduct regular store visits to assess employee morale and workplace culture.Drive employee engagement programs, celebrations, and recognition initiatives toboost motivation. Learning & DevelopmentIdentify training needs in collaboration with Store Managers and Operations Team.Plan and implement product knowledge sessions, soft skills workshops, and customerservice training.Monitor post-training effectiveness and ensure continuous skill enhancement. Motivation & RetentionDesign and implement incentive schemes, recognition programs, and careerprogression plans.Analyze attrition data and implement retention strategies.Foster a positive work environment that encourages loyalty and performance. HR Operations & ReportingMaintain accurate employee records in HRMS.Prepare periodic HR dashboards on recruitment, attrition, compliance, andengagement activities.Liaise with payroll teams for accurate salary processing and incentives payout.Key Skills & CompetenciesStrong interpersonal and communication skills.In-depth knowledge of labor laws and retail HR practices.Ability to manage multiple priorities across a geographically dispersed workforce.Problem-solving, conflict resolution, and decision-making skills.Proficiency in MS Office and HRMS tools.Qualifications & ExperienceEducation: MBA / PGDM in Human Resources or related field.Experience: 7–10 years in HR, preferably in the retail industry, with multi-store HRmanagement exposure.Language Skills: Proficiency in English, Tamil and Hindi.Travel RequirementFrequent travel to stores across Southern & Eastern India for recruitment, training, andemployee engagement activities.Skills: hr operations,hr manager,learning & development,statutory compliance,talent acquisition,training,compliance,hrms,employee relations & engagement,recruitment,employee engagement,hr policies,employee relations,store