Hub Admin Manager (HADM)
Tata Consultancy Services · Bikaner, Rajasthan, India
Apply & track with Apply EdgeRole: Hub Admin Manager (HADM)Location: BikanerMust-Have• Good communication skills (written/verbal)• Proficiency in Regional/Local Language written/verbal• Experience in General Administration & Facilities Management• Must have managed a team• Willing to work learn and perform under extreme pressure• Role required to work for extended working hours as situation demand• Role Required for Extensive Travel within Zone/Region/Hub• Must be ready to work six days a week or as per define rostering for the team• Awareness of building compliance & certification• Vendor Management skills• Open to take complete ownership, responsibility & accountability of assigned work• Good working computer knowledge (Microsoft xls, word, PowerPoint etc)Good-to-Have• Basic knowledge of DG, UPS, Panels & Firefighting Equipment’s• Professional Certifications, additional language knowledge, Strong analytical and logical understandingResponsibility of / Expectations from the RoleComplete ownership of managing HUB Admin activities/operation & Admin Team Defining Scope and KRA’s of Team members Communicate and co-ordinate with immediate management for day to day activitiesDirect reporting to Regional Admin Head – TCSiON on day to day activities, incident management etc. Monitoring and reporting of key project activities, plans and progresses Managing calls and discussions End to end Exam day and non-exam day administrative activities management and Team coordination Ensuring zero incident on Exam Day related to Admin Services Help in Recruitment, Training and talent development of Team Members Define and deploy control and Monitoring mechanism Admin Team within HUB Training and development of Admin Team within HUB Ensure Standardising of process at all Exam Venues within HUB Vendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoice Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basisCentral spoc for all Facility related matters within HUBEnsure SLA/SLC at Exam VenuesGovernance over ViDZ/LISP partners , regular meeting and closure of Audit points Deployment of Adhoc/Contract manpower at Exam Venue Help/support in Shortlisting prospective partner/venue identified based on defined parameters within region Maintain and monitor legal compliances for all Venues Prepare and deploy contingency/BCP Surprise checks at exam Venues Handle crisis situation Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances