Hub Manager

About Us iCademy Middle East is a private online school serving students from Kindergarten through Grade 12 with an internationally recognized, highly interactive, and flexible curriculum. The school provides individualized learning experiences for students across the Arabian Gulf region and neighboring countries, allowing them to access a full academic program from home. Learners who meet iCademy’s graduation requirements are eligible to receive a U.S.-accredited diploma, supporting global university admissions and future career opportunities. In addition to its international and U.S. accreditations, iCademy Middle East is licensed by Dubai’s Knowledge and Human Development Authority (KHDA), ensuring adherence to local educational standards and quality assurance.Job Type: Full-Time, Permanent (Office-based)Reports to: Head of School / PrincipalWork Location: Silicon Oasis Hub Position OverviewThe Hub Manager is responsible for managing the operation of our Silicon Oasis Learning Hub. As a key member of the leadership team, the role ensures the delivery of high-quality academic and operational outcomes while fostering a positive, engaging environment for students and staff. Reporting directly to the Head of School / Principal, the Hub Manager drives student enrollment growth, retention, and achievement, while maintaining alignment with the school’s strategic objectives and regulatory requirements.Key ResponsibilitiesActs as a member of the iCademy Middle East leadership team, reporting to the Head of School / Principal.Contributes meaningfully to the development and implementation of the school’s Strategic Plan.Manages the day-to-day operations of the learning hub. Holds accountability for growth and retention of student enrollment numbers.Reports and coordinates with the Head of School and Hub Leads regarding the academic performance of the students in the program.Assists the Head of School in accreditation tasks, and other duties as assigned by the Head of School.Responsible for the recruitment and hiring of Learning Coaches and other academic staff.Works closely with the Hub staff to achieve high standards of student engagement and achievement.Manages student behavioral issues as they arise, in cooperation with the Learning Coaches and coordinates and conducts meetings with parents as necessary.Supervises and oversees non-academic matters such as the development and implementation of operational and daily policies, scheduling, activities, in-person parent meetings and other general issues.Maintains uniformity and implementation of the Hub procedures and policies according to school requirements.Works closely with the Head of School and General Manager to develop, implement and manage the Hub budget.Manages Hub staff and conducts formal and informal evaluations on a regular basis to ensure high standards of performance.Organizes workshops and development activities to train Hub staff in the specific skills required to perform their role.In cooperation with the Community Relations Manager, develops and attends community engagement events and field trips for the Hub and UAE-based students.Assists the Marketing Team in the provision of information and support when blended-model programs are being considered for placement in partnerships, schools, or other entities in the GCC.Communicates all pertinent information concerning the Hub and Virtual Learning Coach Program to the iCademy Middle East leadership, including but not limited to student matters, enrollments, sales, business development and academic staff.Performs other duties as assigned. Role RequirementsBachelor’s Degree in Education or a related field (Master’s Degree preferred)3-5 years of school / academic leadership experience preferably within American-curriculum schoolsA passion for education and for the development and well-being of our students and staffFamiliarity with the school regulatory requirements of the UAEExperience in online education, or the desire to develop and understanding of online learningProficient in MS Excel, MS Word, and OutlookPossess a high level of interpersonal skills and professionalism, including the ability to work virtually with colleagues and supervisors located around the world.