Human Resources Business Partner

At Grandiose, we are currently seeking a HRBPs to support our growing Retails Supermarket and eCommerce team.Job Purpose: Act as a strategic HR partner to the eCommerce function, driving performance, organizational effectiveness, and workforce discipline across operations, while supporting rapid business growth and scalability.Key Responsibilities:1. Performance Management & DisciplineDrive performance culture across eCommerce teams (operations, call center, outsourced staff)Implement and enforce performance frameworks (KPIs, reviews, corrective actions)Identify low performers and ensure timely action (coaching, PIPs, exits)Support leadership in maintaining accountability and high standards2. Workforce Planning & ScalingSupport manpower planning aligned with business growth (dark stores, expansion, peak demand)Ensure optimal staffing levels across all functionsWork with outsourcing partners to manage workforce supply and qualityAnticipate hiring needs based on business forecasts3. Employee Relations & Issue ResolutionHandle employee concerns, conflicts, and escalations effectivelyMaintain balance between employee engagement and business prioritiesEnsure issues are resolved quickly without disrupting operationsAct as a trusted advisor to managers on people-related matters4. Organizational DevelopmentSupport structuring of teams as the business scalesIdentify gaps in roles, capabilities, and reporting linesWork with leadership to improve team efficiency and clarity5. HR Processes & ComplianceEnsure adherence to company policies, labor laws, and HR processesManage onboarding, transfers, exits, and documentationMaintain strong governance across outsourced and internal teams6. Engagement (With Purpose)Drive targeted engagement initiatives that improve performance and retentionAvoid “vanity engagement” — focus on what impacts output and stabilityMonitor morale and act before it impacts productivityRequired Skills and Qualifications:5–8 years experience as HRBP, preferably in retail (Supermarket) , eCommerce, or operations-heavy environmentsExperience handling large workforce populations (including outsourced staff)Strong understanding of labor laws and HR practices in UAEProven ability to work in fast-paced, high-pressure environmentsStrong stakeholder management with business leaders