Human Resources Generalist

At EFS Facilities Services, we are looking for a smart, energetic and proactive HR Generalist to support our people operations and strengthen the employee experience across our workforce. This role is ideal for an HR professional who enjoys working closely with employees, understands operational HR requirements, and can effectively manage employee relations, engagement and workplace concerns.Role OverviewThe HR Generalist will be responsible for supporting day-to-day HR operations with a strong focus on employee relations, employee engagement and grievance management. The role requires a hands-on HR professional who can build positive employee relationships, address concerns effectively, support engagement initiatives and ensure employees receive timely and professional HR support.Key ResponsibilitiesManage day-to-day employee relations matters and provide HR support to employees across operationsHandle employee grievances, concerns and workplace issues, ensuring timely resolution and appropriate documentationSupport and drive employee engagement initiatives, activities and employee communication programmesConduct employee interactions and follow-ups to understand concerns and improve the overall employee experienceWork closely with operational teams and managers to address employee-related matters effectivelySupport disciplinary processes, counselling sessions and employee case management in line with company policiesCoordinate employee welfare and recognition initiativesMaintain accurate employee relations and grievance records and ensure timely closure of casesSupport HR initiatives, employee communication and other general HR activities as requiredBuild positive relationships with employees and promote an open, approachable and employee-focused HR cultureWhat We’re Looking ForMinimum 2–3 years of relevant experience in Human ResourcesHands-on experience in Employee Relations, Employee Engagement and Grievance ManagementStrong communication, interpersonal and employee-handling skillsSmart, proactive and hardworking with a hands-on approach to HRAbility to handle employee concerns professionally and maintain confidentialityGood problem-solving and conflict-resolution skillsStrong coordination and stakeholder management abilitiesAbility to work effectively in a fast-paced and multicultural environmentExperience within facilities management, manpower-intensive or service-oriented organisations will be an added advantageEducational QualificationsBachelor’s degree in Human Resources, Business Administration, Management or a related discipline from a recognized institutionProfessional HR certification will be an added advantageWhy Join EFS Facilities Services?Be part of a leading facilities management organisationWork closely with a large and diverse workforceGain hands-on exposure across employee relations, engagement and HR operationsContribute directly to strengthening employee experience and workplace cultureDynamic, multicultural and growth-oriented environmentLocationUAE