Human Resources Manager

WE'RE HIRING | HR MANAGERCompany: MORAO CAPITALLocation: Beirut, LebanonArrangement: Full-Time | On-SiteDuration of Agreement: 2 YearsMORAO CAPITAL, a growing group of F&B businesses, is seeking a dynamic, proactive, and results-driven HR Manager to lead and develop the HR function across its portfolio of hospitality concepts.We are looking for a hands-on professional with solid F&B industry experience who understands the operational demands of hospitality, takes ownership, and can build structured, efficient, and people-focused practices across multiple outlets.

Key Responsibilities

Lead end-to-end recruitment, talent acquisition, onboarding, and offboarding across all entities.Oversee manpower planning, staffing structures, shift coverage, and workforce allocation in coordination with outlet managers.Develop and implement HR policies, SOPs, employee handbooks, operational manuals, and training frameworks.Design, organize, and conduct staff training sessions, workshops, and employee development programs covering service standards, workplace conduct, and operational excellence.Oversee employee relations, performance evaluations, disciplinary procedures, and retention initiatives.Conduct regular outlet visits to assess staff performance, identify operational gaps, and address workforce challenges.Manage employee records, contracts, attendance, leave, and payroll coordination.Ensure compliance with Lebanese labor laws and employment regulations.Establish HR reporting systems, performance KPIs, and structured follow-up mechanisms.Work closely with management to strengthen organizational culture, employee engagement, accountability, and service standards.

Requirements

Minimum 2 years of relevant HR experience within the F&B or hospitality industry, preferably across multiple outlets.Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field.Proven experience in recruitment, manpower planning, employee training, and performance management.Experience developing HR manuals, SOPs, training materials, and conducting workshops.Strong understanding of Lebanese labor laws and HR practices.Excellent communication, leadership, organizational, and problem-solving skills.Ability to independently manage priorities, take initiative, and implement practical solutions.Proficiency in English and Arabic.Comfortable working between the head office and operational outlets as required.What We're Looking ForA dynamic, resourceful, and commercially aware HR professional who thrives in a fast-paced F&B environment.