Human Resources Manager

Job Purpose:The HR Manager will oversee the company’s human resources activities in Malawi ensuring that employees are well supported, workplace policies are followed and HR practices align with business goals. The role involves working closely with managers to attract and retain talent, develop employees, maintain positive employee relations and ensure compliance with Malawi’s labour laws.

Key Responsibilities

HR Strategy and Planning: Develop and implement HR plans that support the company’s business objectives and workforce needs.Recruitment and Selection: Oversee the recruitment process, from identifying staffing needs to interviewing, selecting and onboarding suitable candidates.Employee Relations: Handle employee concerns, workplace conflicts, grievances, disciplinary matters and investigations fairly and professionally.Labour Law Compliance: Ensure HR policies and practices comply with Malawi’s employment legislation and applicable statutory requirements.Performance Management: Coordinate performance reviews, support managers in setting employee targets and address performance gaps.Compensation and Benefits: Oversee salary administration, employee benefits, payroll coordination and statutory deductions in collaboration with Finance.Learning and Development: Identify skills gaps and coordinate training programmes to improve employee performance and career growth.HR Administration: Oversee employee records, contracts, leave management, attendance, staff movements and other HR documentation.Policy Development: Develop, review, and communicate HR policies and procedures to ensure consistency, fairness and accountability.Employee Engagement and Retention: Promote a positive working environment, recognise employee contributions, and implement initiatives that improve morale and retention.Organisation and Workforce Development: Support workforce planning, organisational restructuring, succession planning and the development of local talent.HR Reporting and Analytics: Prepare regular HR reports on headcount, recruitment, turnover, absenteeism, training, and other key HR indicators.Management Support: Advise managers on people-related matters and provide practical guidance on managing teams, resolving workplace issues and improving productivity.Health, Safety and Well-being: Work with relevant departments to promote employee safety, workplace well-being and compliance with applicable occupational health and safety requirements.Team Leadership: Supervise and develop the HR team, delegate responsibilities and ensure HR activities are completed accurately and on time. Qualifications, Skills and ExperienceBachelor’s degree in Human Resource Management, Business Administration or a related field.Professional HR qualification or membership with a recognised HR professional body is an added advantage.At least 5 years of relevant HR experience, preferably with experience in a supervisory or managerial role.Good knowledge of Malawi’s labour laws, employment practices and statutory HR requirements.Experience managing recruitment, employee relations, performance management, payroll coordination and HR administration.Experience working in a manufacturing, trading, distribution, or other fast-paced business environment is an advantage.Proficiency in Microsoft Office and HR information systems.Strong leadership and people management skills.Excellent communication and interpersonal skills.Strong analytical skills and attention to detail.Ability to balance employee welfare with business priorities.