Human Resources Manager (Governor's Residence)

JOB SUMMARYThis position is responsible for overall responsibilities encompass overseeing all aspects of human resources functions, including recruitment, employee development, policy implementation, compliance, and fostering a positive workplace culture to support the organization's goals and objectives. Recruitment & Talent AcquisitionLead and oversee the recruitment and selection processEnsure recruitment activities are aligned with approved manpower plans, organizational requirements and budget.Manage trainee and internship recruitment through external outsourcing partners.2. HR Operations & Administration Lead and oversee day-to-day HR operations to ensure smoothConduct regular operation rounds/checks and identify employee relations and operational issues requiring attention.Establish, implement and continuously improve HR procedures and operational practices.Issue the announcements and memorandum based on business and operational requirements.Handle and resolve ad-hoc HR matters, meetings and discussions with management and employees.3. Government Relations & Labor ComplianceManage HR-related government relations and procedures.Liaise with the Ministry of Hotels and Tourism (MOHT) and other relevant authorities when required.Ensure all relevant licenses, permits and regulatory requirements are renewed and maintained on time.4. Manpower Planning & Labor Cost ManagementManpower planning in coordination with GM and respective departments.Manage manpower control and provide recommendations regarding staffing requirements when requested.Prepare and manage annual labor cost budgets in line with business requirements.Identify opportunities to improve manpower utilization and HR operational efficiency.5. Compensation & Benefits / Payroll Ensure the accuracy and timely completion of monthly payroll calculations.Ensure confidentiality and proper handling of employee compensation and payroll information.System payroll calculations6. HR Reporting & AnalyticsPrepare and submit the monthly HR report for management review.Prepare and maintain training reports and annual training plans.Provide HR data, analysis and recommendations to management when required.Monitor key HR information, including manpower, labor cost, recruitment, employee engagement and other relevant HR indicators.7. Employee Relations & EngagementLead employee engagement initiatives and maintain effective employee relations.Manage the annual Employee Satisfaction Survey, analyze findings and develop appropriate action plans.Monitor employee concerns and coordinate appropriate resolutions with management and relevant departments.Develop and implement employee retention initiatives.Lead employee recognition programs and other initiatives designed to support employee motivation and retention.8. Uniform Management & HR Operational managementOversee uniform ordering, inventory requirements and distribution.Manage the uniform budget and ensure expenditure remains within approved limits.Establish and maintain relevant uniform policies and procedures.Coordinate with suppliers and relevant departments to ensure timely procurement and availability.Coordinate with outsourcing suppliers regarding trainee, internship and other HR-related services.Monitor supplier performance and ensure services meet organizational requirements.Review contractual requirements and coordinate renewal or amendment of agreements when necessary.9. Ad-hoc / Special AssignmentsLead and participate in ad-hoc meetings, discussions and HR projects as required.Provide HR support during operational issues, organizational changes and special projects.Handle other HR-related responsibilities and assignments delegated by the General Manager.Take appropriate leadership and coordination actions in response to urgent HR and operational matters.MINIMUM QUALIFICATIONS AND EXPERIENCEAny GraduateAt least 5 - 8 years of experience in Human Resources management, including supervisory skills in Hospitality industryStrong interpersonal, leadership and supervisory skillsExcellent communication skills, employee relations buildingExcellent Analytical and problem-solving skills