Human Resources Team Lead

Location: BGC, TaguigSchedule: M-F, 8:00AM-5:00PM/9:00AM-6:00PMWork set-up: 4-5x/week onsite

Key Responsibilities

Lead, coach, and evaluate the performance of HR team members. Delegate daily tasks effectively and provide regular feedback to ensure the team meets departmental targets (KPIs).Manage the execution of core HR projects, including recruitment drives, training sessions, and performance reviews. Ensure all administrative workflows are accurate and processed on schedule.Oversee the creation and enforcement of the Employee Handbook. Ensure all HR policies reflect ethical standards and compliance with local labor laws.Provide solution-oriented guidance on complex employee issues. Serve as the primary point of contact for department heads regarding workplace conflicts and people management.Lead initiatives to simplify HR workflows. Identify opportunities for automation and the use of HR technology (HRIS, ATS) to reduce manual work and improve the employee experience.Partner with other departments to understand their staffing needs and implement programs that promote cross-functional teamwork.

Qualifications

Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field. Professional certifications (e.g., SHRM-CP, PHR, or CHRP) are highly preferred.Minimum 3–5 years of overall HR experience, with least 1-2 years in a SUPERVISORY or TEAM LEAD role.Proven ability to motivate a team, delegate effectively, and manage multiple priorities in a fast-paced environment.Advanced skills in HRIS platforms, Microsoft Office Suite (Expert Excel), and familiarity with AI tools for recruitment or data analytics.Excellent verbal and written communication skills.Must maintain high objectivity and handle confidential information with extreme integrity, even in high-pressure situations.Strong problem-solving aptitude, empathy, and a "people-first" approach to HR service.Can start ASAP