Implementation Consultant

About Ignition Consulting GroupIgnition Consulting Group is a specialist monday.com implementation consultancy helping organisations transform how they manage projects, clients and operations. We partner with marketing agencies, government departments, professional services firms and field services companies across Australia delivering tailored solutions that drive real operational improvement. Our team combines deep platform expertise with genuine consulting craft to create systems people actually want to use.The RoleThis hybrid role you must be prepared to be in the office one to two days per week. As an Implementation Consultant, you'll lead monday.com implementations from discovery through to adoption. You'll work directly with clients to understand their business, architect solutions that fit, and ensure lasting value. This role suits someone who enjoys the blend of technical configuration, project delivery and client partnership translating messy real-world processes into elegant, workable systems.Key ResponsibilitiesRun discovery sessions to understand client workflows, pain points and goalsDesign and build monday.com solutions including boards, automations, dashboards and integrationsLead implementations end-to-end: scoping, configuration, data migration, testing and go-liveManage project timelines, deliverables and client expectations across multiple concurrent engagementsFacilitate training and change management to drive user adoptionConfigure integrations with tools like HubSpot, Xero, Google Workspace and custom APIsProvide post-implementation support and identify optimisation opportunitiesContribute to internal IP development including templates, documentation and delivery methodologiesWhat We're Looking For3–5+ years in implementation, consulting or systems rollout rolesSolid project management capability: you can plan, track and deliver work independently without needing close supervisionStrong experience with monday.com (or demonstrated ability to learn platforms quickly)Excellent stakeholder engagement and communication skillsTechnical aptitude: comfortable with integrations, APIs, automations and data migrationStrong analytical thinking and problem-solving abilityAbility to juggle multiple client engagements with competing prioritiesBased in Australia with flexibility to travel occasionally for client workshopsDesirablemonday.com certification or partner experienceFormal project management training or certification (PMP, PRINCE2, or similar)Experience in CRM implementation, workflow automation or digital transformationBackground in marketing agencies, government or professional services sectorsFamiliarity with JIRA, Asana or other platforms (migration experience a plus)Understanding of Agile delivery methodologiesWhy Join Ignition?Competitive base salary + performance-based bonus structure that rewards great workDeep specialisation: become a genuine expert in a growing platformVariety: work across industries solving different problems each weekAutonomy: own your projects and client relationshipsGrowth: help shape a scaling consultancy with room to develop your careerFlexibility: remote-first with genuine work-life balanceProfessional development support