Implementation Engineer

Grad / Junior / Mid Level - Implementation Engineer (Solutions Engineer) | London, Office-Based (4 days minimum) | £35,000 - £50,000 DOE Our client is a regulatory compliance technology provider helping financial services organisations manage compliance through an extensible, easy-to-integrate platform. Their mission is to remove reliance on manual oversight and give audit, risk and compliance teams real-time regulatory assurance. They have grown organically and now sit within a wider group of 200+ people, while operating as a small, driven team of around 15 building a modern product.The roleYou will help clients get live on the platform. For the first 6-12 months you will focus on learning the product through hands-on configuration of client implementations. You will start on one implementation alongside a senior colleague, then build up to running several projects at once. As your skills develop, you will take on more fixes, automation and product work, with a clear path into core engineering. You will also help shape how AI tools are used to improve the implementation approach.ResponsibilitiesConfigure client instances to meet requirements and see implementations through testing, UAT and go-liveWork from the discovery brief and clarify requirements with the implementations team and clients, mostly in writingUnderstand what clients are trying to achieve and how it maps to the product, and translate that into configuration and requirements for engineeringReproduce, diagnose and fix issues found during implementations, across front end and back endCollaborate with the wider engineering team on fixes and featuresBuild and improve tooling and automation that speed up implementations, including AI-assisted setupFeed recurring client needs and configuration pain points back into the product and engineering teamsAbout youComputer science or similar technical background, with experience writing codeExperience with SQL (MySQL ideal), able to query a database and work out what has gone wrongExposure to AWS and TypeScript/JavaScript is beneficialClear written communication and confidence on client callsComfortable with hands-on configuration and happy to learn the product through itKeen to own problems end to end, front end or back endCurious about reconciliation and financial operationsExperience with AI tools, with an appetite to help own how they are used to automate and improve implementationsThinks outside the box and brings ideas to improve how things are doneWilling to push hard when a go-live needs itAmbitious to build a career in software engineeringSupport, solutions engineering or consulting experience is desirableThis role would suit Graduates or candidates earlier in their careers in industry who may be looking for that next move.Package and location. Office-first role based in London, with a minimum of four days a week in the office and no client travel. Salary: £35,000 - £50,000 depending on experience