Implementation Lead - Accounts Receivable

OverviewThe Implementation Lead - Accounts Receivable will oversee the delivery and implementation of integrated receivables solutions for clients.This role involves managing end-to-end project lifecycles, from requirements gathering to post-go-live support.Collaborate with client Accounts Receivable, treasury, and finance teams to ensure successful solution adoption.Configure and optimize cash application solutions tailored to client needs, ensuring operational efficiency.Act as a subject-matter expert in receivables processes, providing insights to enhance product development.Leverage expertise in payment channels, remittance processing, and ERP systems integration.Drive customer satisfaction through precise implementation and proactive issue resolution.Contribute to building reusable implementation playbooks and process automation strategies.Key Responsibilities & DutiesLead client implementations, managing project plans, milestones, and risk across multiple engagements.Conduct discovery sessions to document current receivables processes and design tailored solutions.Configure payment matching rules, remittance extraction, and ERP integrations for optimal workflow.Validate solutions through testing and user acceptance, ensuring accuracy and efficiency.Train client teams on solution usage, driving adoption and operational independence.Monitor post-go-live performance, fine-tuning strategies to meet operational targets.Collaborate with internal product and support teams to resolve edge cases and improve offerings.Develop and refine implementation methodologies to streamline future client onboarding.Job RequirementsBachelor of Science (BS) degree with 5+ years of relevant experience in cash application or AR operations.Proficiency in payment channels, remittance processing, and ERP system integrations.Hands-on experience with cash application solutions and AR automation tools.Familiarity with bank file formats such as BAI2, NACHA, and EDI standards.Strong project management skills, capable of handling multiple concurrent implementations.Advanced Excel skills for data validation and reconciliation tasks.Effective communication skills to engage with stakeholders across various organizational levels.Interest in AI-driven workflows and willingness to learn about emerging technologies.