Import & Export Manager - Luxury Goods - Full-time

📌 Job Title: Import & Export Manager - Luxury Goods - Full-time📍 Location: Tokyo, Japan🕐 Employment type: Full-time🌍 Environment: Luxury Goods EnvironmentAbout the RoleWe are searching on behalf of our client for this role. This position is not with OVI.Join a prestigious luxury group as an Import & Export Manager, where you will lead customs operations, trade compliance, and logistics transformation initiatives in Japan. This role offers an exciting opportunity to contribute to a globally recognized brand's logistics team.Key Responsibilities

• Supervise all import and export customs operations for Japan.
• Ensure full compliance with customs regulations, trade requirements, and internal policies.
• Oversee customs brokers and manage operational performance.
• Support tariff classification, valuation, origin determination, and customs audits.
• Drive continuous improvement of customs procedures and compliance governance.
• Manage customs brokers, freight forwarders, and KPI monitoring.
• Supervise daily team activities, workload allocation, and service performance.
• Provide operational guidance and coaching.
• Support training and knowledge sharing activities.
• Lead logistics-related projects including Customs import/export operational stabilization.
• Support SAP implementation and logistics process integration.
• Define business requirements and coordinate with IT, vendors, and stakeholders.
• Participate in UAT, system validation, and process testing activities.
• Ensure project milestones and deliverables are achieved on schedule.
• Explore AI opportunities for customs inquiry management and product information retrieval.
• Leverage digital solutions to improve operational efficiency and reduce manual tasks.Your Profile
• Minimum 5 years of experience in customs, freight forwarding, or logistics operations.
• Strong knowledge of import/export regulations, customs compliance.
• Proven experience managing customs brokers, freight forwarders, carriers, and logistics service providers.
• Experience in logistics projects and process improvement initiatives; SAP implementation, transportation optimization, or warehouse transition experience is a plus.
• Advanced proficiency in Microsoft tools (Excel mandatory; Power BI or data visualization tools is a plus).
• Business-level English and fluent Japanese.What's Offered
• Opportunity to work with a prestigious luxury group.
• Lead and influence logistics transformation initiatives.
• Engage in cross-functional and international environments.
• Competitive compensation and benefits package.Ideal CandidateThe ideal candidate is proactive, solution-oriented, and has a strong analytical mindset. You possess excellent communication and coordination skills, with the ability to manage multiple priorities while balancing daily operations and project deliverables. Your experience in logistics transformation and stakeholder management will be key to driving success in this role.When you apply to this role, AI may be used to help analyse and format your information so the hiring team can review it more easily.