In Room Dining Supervisor

Company DescriptionWe are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.Rixos Premium Dubai JBR is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.Salaries And BenefitsCompetitive SalaryDuty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaksVacation tickets /benefits provided by the hotelMedical Insurance ProvidedJob DescriptionReporting to the In Room Dining Manager, responsibilities and essential job functions include but are not limited to the following:ResponsibilitiesConsistently offers professional, engaging and friendly serviceMaintain a professional presentation at all timesEnsure guest satisfaction by adhering to service standards as specified for In Room DiningAssist employees as needed to ensure the best possible serviceEnsure all special events and amenities are properly presented in accordance with guest and hotel specifications and standardsMaintain established controls for stock with pars and ordersEnforce Security controls (keys, lockdown, etc.) to include control of beverage stockAssign side work and record attendanceInspect staff as to uniforms, cleanliness, identification, etc. Ensure a safe working environment for employeesSupervise all In Room Dining colleaguesOther duties as assignedQualificationsPrevious luxury hotel, restaurant, or In-Room Dining experience preferredAbility to focus attention on guest needs while remaining calm, professional, and courteous at all timesStrong interpersonal, communication, and problem-solving abilitiesExcellent organizational skills and attention to detailAbility to work well under pressure in a fast-paced environmentAbility to work independently and as part of a collaborative teamFlexible schedule, including evenings, weekends, and holidaysCommitment to delivering exceptional guest experiences and maintaining LQA Standards throughout all aspects of service