In-Store Sales Associate

Role PurposeThe In-Store Sales Associate is responsible for delivering an exceptional customer experience by assisting customers, recommending products, maintaining visual merchandising standards, achieving sales targets, and promoting the brand's values. The role requires enthusiasm, product knowledge, and a customer-focused approach to create a positive shopping experience and drive store performance.Key ResponsibilitiesWelcome and assist customers in a friendly, professional, and engaging manner.Understand customer needs and recommend suitable products and solutions.Deliver an outstanding in-store experience that reflects the brand's values and standards.Achieve individual and team sales targets through proactive customer engagement.Maintain excellent product presentation and visual merchandising standards.Ensure shelves, displays, and stock areas are well-organized and replenished.Develop and maintain strong product knowledge to effectively advise customers.Handle customer inquiries, feedback, and concerns professionally.Support store operations, including inventory checks, stock handling, and housekeeping activities.Promote current campaigns, new arrivals, and special offers.RequirementsEssentialStrong customer service and communication skills.Positive attitude with a passion for delivering exceptional customer experiences.Ability to work in a fast-paced retail environment.Team-oriented with a proactive and energetic approach.Flexibility to work retail hours, including weekends and holidays when required.PreferredPrevious retail or customer service experience.Genuine passion for football and strong knowledge of the sport, including:Football clubs and leaguesProfessional playersFootball boots and equipmentFootball jerseys and merchandiseAbility to engage customers through shared interest and enthusiasm for football.Note: Professional or amateur football playing experience is not required. A genuine interest in football, strong product and sport knowledge, and the ability to connect with customers through that passion are the key requirements.Success MeasuresAchievement of sales and customer service targets.Positive customer feedback and satisfaction levels.Compliance with merchandising and brand standards.Contribution to a collaborative and high-performing store environment.You may also register your profile through our website and apply here: https://nadia-me.com/job/details/602