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Inbound Sales Specialist

Focus Recruitment · Sydney, New South Wales, Australia

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Inbound Sales SpecialistFocus Recruitment is partnering with a high growth digital marketplace business operating in the home services sector, connecting thousands of customers with trusted trade professionals across Australia.This is an exciting opportunity to join a fast-paced, tech-driven environment where customer demand is already warm and inbound leads are continuously generated through a strong national platform.We are seeking a motivated and commercially minded Inbound Sales Specialist to convert high intent customer enquiries into successful users and long-term client relationships.What You’ll DoManage a high volume of inbound enquiries from Tradie Owners enquiring about the platformConvert warm leads into confirmed bookings through consultative, solution-focused sellingProvide exceptional customer experience throughout the entire sales processBuild rapport quickly and handle objections with confidence and professionalismMaintain accurate CRM records and follow structured sales processesWork towards daily, weekly, and monthly conversion and revenue targetsCollaborate with internal teams to improve customer outcomes and platform experience What We’re Looking ForExperience in sales, call centre, customer service, or inbound/outbound phone-based rolesStrong communication skills with the ability to build rapport quickly over the phoneConfident, resilient, and motivated by targets and performance-based outcomesAbility to multitask and manage a fast-paced inbound sales environmentCustomer-first mindset with strong problem-solving abilityComfortable working with CRM systems and structured workflowsPositive attitude with a strong work ethic and willingness to learnWhat’s on OfferJoin a high-growth digital platform business with strong brand presence in market$34 per hour + Super + monthly commissionHigh volume of warm inbound leadsSupportive, high-energy team culture with strong training and onboardingContinued training and potential to join different departments of the sales teamCentral Sydney location with hybrid flexibility optionsThis is a fantastic opportunity for someone looking to join a highly recognised company in a results driven environment based in the heart of the Sydney CBD.