Information Communication Technology Manager

CDRR Communications Lead – Cyber, Data, Risk & Resilience

Location: New York, NY / HybridIndustry: Financial Services / TechnologyReports to: CDRR Chief of StaffJob SummaryThe CDRR Communications Lead will lead internal communications for Cyber, Data, Risk & Resilience (CDRR), a global technology organization covering cybersecurity, data, technology risk, fraud, resilience, and nonfinancial risk.This is a hands-on, high-execution communications role focused on turning complex technology, cyber, and risk topics into clear, engaging communications for employees, senior leaders, and stakeholders.The role owns communications end-to-end—from planning and content development through stakeholder review, approvals, distribution, and follow-up.Key ResponsibilitiesDevelop and execute communications plans, editorial calendars, campaigns, newsletters, and executive messaging.Draft and edit executive communications, leadership memos, organizational announcements, newsletters, alerts, intranet content, and campaign materials.Translate complex cybersecurity, technology risk, data, fraud, and resilience topics into clear, actionable messages.Manage the complete communications lifecycle: intake → drafting → editing → stakeholder review → approvals → distribution → archiving.Support major cyber/risk awareness campaigns, Technology-wide communications, and Firmwide initiatives.Coordinate with senior leaders, Chiefs of Staff, SMEs, Technology Communications, Corporate Communications, and Creative Services.Support CDRR Open Forums, town halls, employee engagement programs, and leadership events.Maintain editorial standards, templates, communication calendars, approval records, and repositories.Perform detailed quality control including proofreading, fact-checking, links, distribution lists, sender validation, and version control.Track communication engagement metrics and use results to improve future campaigns.Leverage AI, automation, M365 Copilot, and agent-based tools to improve communications workflows.Required BackgroundStrong experience in internal, executive, technology, or change communications.Exceptional writing, editing, proofreading, and editorial judgment.Experience communicating complex technology, cybersecurity, risk, data, or regulatory topics.Strong stakeholder management skills in a large, matrixed, global organization.Ability to manage multiple communications deliverables simultaneously under tight deadlines.Experience working with senior executives and sensitive/high-visibility communications.Strong Microsoft Office/M365 skills, including Word, PowerPoint, Outlook, Teams, OneNote, and Copilot.Financial services, technology, cybersecurity, risk, or other highly controlled-environment experience is preferred.Top 3 Must-Have Skills1 Executive & Internal CommunicationsExecutive messaging, leadership communications, newsletters, employee communications, intranet, town halls2 Cyber / Technology / Risk CommunicationsAbility to simplify cybersecurity, technology risk, data, resilience, fraud, or regulatory topics for nontechnical audiences3 End-to-End Communications ExecutionContent creation, editing, stakeholder management, approval workflows, communications calendars, campaigns, distribution and quality control