Information Technology Administrator

We are looking for a hands-on, results-driven IT Administrator to manage day-to-day IT operations across our Dubai office. You'll be responsible for keeping our infrastructure — servers, networks, Microsoft 365 environment, and endpoint security — running smoothly, while also supporting IT project coordination and vendor management. This role suits someone who can take ownership, work independently, and be the primary technical point of contact on-site.Key ResponsibilitiesInfrastructure & SystemsAdminister and maintain Windows Server, virtualization platforms (VMware/Hyper-V), and SQL databasesDesign, document, and maintain network infrastructure — switches, VLANs, structured cabling, racks, and site topologySupport and document server infrastructure, including systems tied to CCTV and access controlPlan and execute technology refresh and infrastructure improvement initiativesMicrosoft 365 & Endpoint ManagementAdminister Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive, Entra ID)Manage user identities, access controls, and Multi-Factor AuthenticationOversee Microsoft Intune and endpoint management — device enrollment, compliance policies, and lifecycle managementProvide advanced Level 2/3 support for Windows and macOS devicesSecurity & ComplianceSupport cybersecurity administration, including phishing incident handling and endpoint encryptionMaintain alignment with ISO 27001 information security standardsConduct access reviews and support security tool administrationProject & Vendor CoordinationCoordinate IT project activities, ensuring proper documentation across all phasesLiaise with vendors, manufacturers, and service providers to resolve issues efficientlyPrepare IT status reports and present findings to managementSupport budgeting for IT equipment and software purchasesWhat You'll NeedRequired:Bachelor's degree in Computer Science, Information Technology, or equivalentMinimum 2 years of experience as an IT Administrator or in a similar roleHands-on knowledge of Windows Server, SQL, VPNs, VMware, and/or Hyper-VCompTIA certification (Security+, Network+, or equivalent)Preferred:Practical experience with ISO 27001 — implementation, audits, or complianceExperience with Microsoft 365 administration, Entra ID, Intune, and TeamsKnowledge of enterprise networking — switching, VLANs, structured cabling, and network documentationExperience with CCTV and access control systemsEndpoint security experience — BitLocker, MFA, and incident escalationSoft Skills:Strong communicator and planner, comfortable working independentlyHighly organized with strong multi-tasking abilityQuick to identify and resolve technical problemsComfortable taking ownership and leading on-site technical decisionsAble to work across sites in different environments