Information Technology Lead

About the RoleCatchers is hiring an Information Technology Lead (IT Lead) to own web, CRM, and systems management across the agency, driving automation, integration, and continuous improvement of our digital ecosystem.QualificationsStrong experience in Web, CRM, and System ManagementHands-on experience with Airtable, automation tools, and system integrationsExperience with data security and privacy compliance, including access permissions, backups, and breach protocolsExperience managing vendor relationships and third-party tech contracts (hosting, software licenses, agencies)AI-aware and automation-driven mindset with curiosity for emerging technologiesHighly tech-savvy, adaptable, and execution-focusedStrong problem-solving, organizational, and communication skills, including explaining technical issues to non-technical stakeholders8–10 years of hands-on experience in Web, CRM, and System management, with early exposure to modern technologies and continuous evolution alongside AI, automation, and digital platformsResponsibilities:Maintain and optimize the company websiteManage CRM systems and oversee integrationsStructure and automate workflows using AirtableOversee IT operations, system performance, and data integritySupport business teams with reliable, scalable technology solutionsDrive continuous improvement across the company’s digital ecosystemRequirementsFluent in Arabic and EnglishImmediate availability preferred