Information Technology Manager

Company DescriptionSO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.Job DescriptionWe're looking for an experienced and visionary **Information Technology Manager** to join our dynamic IT team in Dubai, United Arab Emirates. In this pivotal role, you will drive technological innovation while ensuring the security, integrity, and optimal performance of our IT systems. Your strategic leadership, analytical mindset, and collaborative approach will be instrumental in aligning our technology initiatives with business objectives and delivering exceptional value to the organization.Oversee the security, integrity, and maintenance of all IT systems and infrastructure, ensuring robust procedures and best practices are consistently implemented and monitoredDevelop and execute comprehensive IT strategies that align with organizational goals, communicating objectives clearly across all levels and enabling informed strategic business decisionsManage IT budgets, vendor relationships, and licensing agreements; negotiate service and maintenance contracts while ensuring cost-effectiveness and compliance with industry standardsConduct thorough analysis of system performance and hardware/software functionality, providing data-driven recommendations to enhance efficiency and deliver added business valueLead and mentor IT team members, fostering a collaborative and supportive environment that encourages professional development, innovation, and continuous improvementCollaborate extensively with business stakeholders to drive readiness initiatives, oversee system installations, and ensure user acceptance of deliverables and compliance with key performance indicatorsEnsure adherence to all relevant legislation, regulatory requirements, and company policies; plan and document due diligence activities for internal and external auditsIdentify and implement creative solutions to complex IT challenges, offering strategic advice and recommendations that optimize organizational efficiencyManage IT projects from conception through completion, ensuring timely delivery, quality standards, and stakeholder satisfactionBuild and maintain effective working relationships with key stakeholders, demonstrating transparency and commitment to organizational excellenceQualificationsBachelor's degree in Computer Science, Information Technology, or a related fieldMinimum 5 years of progressive IT management experience with proven track record of successStrong expertise in IT infrastructure, network management, and system administrationDemonstrated excellence in IT strategy development, implementation, and organizational alignmentExceptional leadership skills with a hands-on, lead-by-example work style and ability to inspire teamsAdvanced problem-solving capabilities with a creative mindset and ability to develop innovative solutionsProficiency in IT service management tools and platformsStrong financial acumen with experience in budget management and cost optimizationComprehensive knowledge of IT security, compliance, risk management, and business continuity planningExcellent interpersonal and communication skills with the ability to engage effectively at all organizational levelsProven ability to manage vendor relationships, negotiate contracts, and oversee licensing and upgradesPersonal integrity, resilience, and commitment to maintaining the highest standards of excellenceStrong organizational and time management skills with the ability to prioritize multiple initiativesExperience with change management and organizational transformation initiativesITIL certification or equivalent IT service management certification (preferred)Knowledge of UAE-specific IT compliance and regulatory requirements (preferred)