Information Technology Project Coordinator

Job Description/Deliverables :Monitor the shared mailbox daily, acknowledging or allocating all new requests within 1 working day.Raise 100% of Purchase Orders for third-party suppliers within 2 working days of receiving complete information, and support PMs through the procurement process to agreed timelines.Ring-fence 50% of working capacity to procurement activities for the critical Programme, tracking progress and escalating blockers within 1 working day.Manage assigned small projects within the Small Projects and Orders Team under Programme Manager guidance, targeting at least 95% of agreed milestones delivered on time (subject to change control) and ensuring risks, issues and dependencies are kept up to date.Identify and implement at least one process improvement per quarter, with the resulting benefit or efficiency improvement recorded.Maintain ServiceNow as the system of record for 100% of assigned project management activities, keeping project information accurate and up to date.Contribute actively to team and wider Customer Delivery priorities, completing agreed actions by their due dates.Provide clients with regular agreed status updates, ensuring 100% of material risks, issues, dependencies and delivery changes are communicated promptly.Follow Programme Manager direction and proactively identify emerging risks or issues, escalating material concerns within 1 working day and proposing appropriate next steps.