Information Technology Support Engineer

🎯Step Into the World of Enterprise Infrastructure & Virtualization Excellence!Role: Sr. Technology Support Engineer📍 Location: Ahmedabad💼 Experience: 5+ Years📚 Eligibility: B.E / B.Tech (Graduate)🏢 Company: Ashtech Infotech (India) Pvt. Ltd.🌟 What’s in it for You?Take ownership of mission-critical enterprise infrastructure environments across servers, storage,virtualization, backup, and Windows/Linux platforms. In this role, you’ll drive deployment, operations,troubleshooting, and optimization of complex data center ecosystems. If you thrive in high-availabilityenvironments, enjoy deep technical problem-solving, and want to work with enterprise-grade technologies—this opportunity is built for you!🚀 What You’ll Be Doing:• Install, configure, and support enterprise servers (Dell / HPE / Lenovo or equivalent)• Troubleshoot hardware issues: CPU, memory, disks, RAID/HBA controllers, firmware & drivers• Deploy and manage SAN/NAS storage (LUN provisioning, RAID, multipathing, performance tuning)• Administer virtualization platforms:VMware vSphere / ESXiMicrosoft Hyper-V & Failover ClusteringLinux KVMManage VM lifecycle, HA, live migration & cluster patching/upgradesDeploy and support enterprise backup & DR solutions (Commvault, NetBackup, Veeam, etc.)Perform backup monitoring, restore validation & DR drillsAdminister Windows Server and Linux (RHEL / Ubuntu / SUSE) environmentsExecute OS patching, troubleshooting & performance optimizationMonitor infrastructure health and perform Root Cause Analysis (RCA)Coordinate with OEMs & vendors for escalations and RMAsMaintain technical documentation, SOPs & operational runbooks🧠 What We’re Looking For:• Strong expertise in server & storage architecture• Deep understanding of virtualization & clustering technologies• Hands-on experience in backup & disaster recovery environments• Proficiency in Windows & Linux OS administration• Solid understanding of networking fundamentals (VLANs, bonding, TCP/IP)• Experience working in enterprise / data center environments• Strong analytical, troubleshooting & incident management skills✨ Preferred Certifications:• VMware VCP• Microsoft Certification (Windows Server / Hyper-V)• Red Hat (RHCSA / RHCE)• Backup or storage certifications (Commvault, NetBackup, etc.)🎯 Why You Should Apply:• Work on enterprise-scale infrastructure environments• Gain exposure to advanced virtualization & storage technologies• Play a key role in ensuring high availability & business continuity• Opportunity to lead critical incidents & infrastructure transformations• Enhance your expertise across multi-platform enterprise ecosystems📢 Ready to Elevate Your Career in Enterprise Infrastructure?If you’re passionate about servers, virtualization, storage, and resilient infrastructure—and you thrive underpressure while delivering operational excellence—we’d love to connect with you