Information Technology Support Engineer

Job Overview:We are looking for an IT Support Engineer to provide technical assistance to employees and resolve day-to-day IT issues.For scheduled visit: Every MondayOne year contractResponsibilities:Provide L1/L2 technical support for hardware and software issues.Troubleshoot Windows, laptops, desktops, printers, and network connectivity.Support Microsoft 365, email, VPN, and other business applications.Install, configure, and maintain IT equipment.Manage user accounts, system access, and IT assets.Log and update incidents/tickets and follow up until resolution.Escalate complex issues to the appropriate technical team.Requirements:1–3 years of experience in IT Support/Desktop Support.Good knowledge of Windows, Microsoft 365, hardware, and basic networking.Good troubleshooting and communication skills.Ability to work independently and resolve user issues efficiently.