Information Technology Support Engineer

We are looking for an IT Support Engineer/End User Support with 3+ years of experience in IT infrastructure, desktop, hardware and on-site support.Key Skills:Fluent Polish & English – MandatoryLaptop, Desktop, Printer & peripheral troubleshootingWindows, Mac & Linux OS supportO365, Outlook, Teams and standard application supportBasic LAN/WAN, TCP/IP, DNS, DHCP, VPN & RDPNetworking hardware & Smart Hands supportConference room/AV and basic VoIP troubleshootingMDM, VDI and SCCM/LANDesk knowledgeIncident & Service Request management and SLA handlingServiceNow, Remedy or similar ticketing toolsStrong customer-facing and communication skills