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Information Technology Support Engineer

Vrinda Global · Dubai, United Arab Emirates

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IT Support Engineer📍 Location: Dubai, UAE💼 Experience: 1–5 Years🏢 Industry: Manufacturing / Building Materials / Construction Chemical

Key Responsibilities

Provide L1/L2 IT support to users for hardware, software, network and system-related issues.Troubleshoot desktops, laptops, printers, operating systems and IT peripherals.Manage Microsoft 365, Outlook, Teams, user accounts and access-related issues.Troubleshoot basic LAN/WAN, Wi-Fi, VPN and connectivity issues.Install, configure and maintain IT hardware, software and applications.

Requirements

Bachelor's degree/Diploma in IT, Computer Science or related field.1–5 years of relevant IT Support experience.Strong troubleshooting and problem-solving skills.Good knowledge of Windows, Microsoft 365, networking and IT hardware.