Information Technology Support Manager

Hello!Greetings from Linnk Group!We are looking for an experienced IT Team Lead / Site Manager to manage and oversee IT operations at a manufacturing facility under the Red Sea Global Project. The role requires a hands-on IT professional with strong leadership, troubleshooting, project coordination, and stakeholder management skills.Job Title: IT Team Lead – Site ManagerLocation: Umluj, Saudi ArabiaWork Mode: On-siteCommute: Approximately 1 hour from UmlujVehicle: Own car is mandatoryExperience: 5+YearsThe successful candidate will be responsible for ensuring reliable IT operations and minimum downtime across a 24/7 / shift-based manufacturing environment.Key ResponsibilitiesLead and manage all day-to-day IT operations at the site.Supervise and support the on-site IT Support Engineer.Provide hands-on troubleshooting for desktops, laptops, servers, peripherals, and software.Manage basic network infrastructure, including LAN, Wi-Fi, switches, and connectivity troubleshooting.Coordinate IT projects, implementations, and site-level technical activities.Act as the primary point of contact for IT-related issues, decisions, and escalations.Work closely with business users, project teams, and client stakeholders.Ensure IT systems and infrastructure support continuous manufacturing operations.Monitor and resolve incidents efficiently to minimize business downtime.Manage IT operations independently with minimal supervision in a remote site environment.Mandatory RequirementsProven experience as an IT Team Lead, IT Supervisor, IT Manager, or similar leadership role.Strong IT Operations and infrastructure support experience.Hands-on knowledge of Desktop Support, Servers, LAN, Wi-Fi, Switches, and Connectivity Troubleshooting.Experience in manufacturing, industrial plants, food manufacturing, laundry plants, or similar environments is highly preferred.Strong project coordination and stakeholder management skills.Excellent communication and interpersonal skills.English proficiency is mandatory; Arabic is preferred.Ability to work independently at a remote site.Valid driving license and own vehicle are mandatory for daily commuting to the site.Willingness to work in a 24/7 or shift-based manufacturing environment.If you are interested, drop me your CV to subin.pv@linnk.com