Information Technology System Administrator

Who We AreAt Multy, we believe waste is not the end of a material’s life, it’s the beginning of something better.For more than 30 years, Multy has combined material science, design, and manufacturing expertise to transform landfill-diverted materials into durable, innovative products for homes, gardens, and beyond. Today, we are a growing organization focused on sustainable innovation, circular manufacturing, and finding better ways to use materials.As we continue to grow, technology plays an increasingly critical role in keeping our people, facilities, and operations connected, secure, and efficient. We are looking for a proactive and hands-on IT System Administrator to join our team and help support, secure, and continuously improve the systems behind our business.What We DoMulty operates in a fast-paced manufacturing and distribution environment, supporting corporate, warehouse, production, and business-critical systems across Canada, the United States, and international markets.This is a high-impact opportunity for an IT professional who enjoys solving technical challenges, taking ownership, and working across a broad, modern infrastructure.What’s Important to UsWe value individuals who are proactive, dependable, technically curious, and comfortable working both independently and collaboratively. The ideal candidate can troubleshoot effectively under pressure, manage competing priorities, communicate technical concepts clearly to non-technical users, and actively seek ways to optimize our technology and business workflows.Key ResponsibilitiesInfrastructure & Systems Administration: Administer and maintain Windows Server, Active Directory, VMware/Hyper-V, Microsoft 365, and network environments (switches, routers, firewalls).Hardware & Equipment Lifecycle: Install, configure, upgrade, and maintain servers, networking infrastructure, firewalls, workstations, peripherals, and printers.Security & Continuity: Monitor and maintain backup and recovery processes, endpoint protection, and cybersecurity solutions; assist with infrastructure design, redundancy, and disaster recovery planning.User Support & Onboarding: Provide Tier 1/2 hardware and software support to local and remote users (troubleshooting apps, systems, networking, user access, mobile devices); manage onboarding provisioning and access control.ERP & Operational Systems: Provide Tier 1 NetSuite support (user access, permissions, basic troubleshooting); support Warehouse Management Systems (WMS), RF scanners, and EDI connectivity.Automation & Modernization: Assist with the design, configuration, troubleshooting, and continuous improvement of Microsoft Power Platform solutions (Power Apps, Power Automate) and administrative scripting.Physical Security & Facilities: Maintain and support physical access control systems, including key FOB administration.Asset & Documentation Management: Maintain accurate IT hardware/software asset inventories; create and maintain standard operating procedures (SOPs) and technical documentation.Operational Continuity: Provide after-hours support as required to maintain continuous business and production operations.What You Bring (Qualifications)Education: College or university degree/diploma in Information Technology, Computer Science, or a related discipline.Experience: Minimum of three (3) years of hands-on experience in systems administration, network administration, or technical support in a multi-site environment.Core Technical Knowledge: Proven experience with Windows Server, Active Directory, VMware ESXi / Hyper-V, and Microsoft 365 administration.Enterprise Applications: Experience with NetSuite (or comparable ERP platforms); exposure to WMS, EDI, and manufacturing/distribution environments is a strong asset.Automation & Scripting: Working knowledge of PowerShell and/or Python; interest in leveraging AI/LLM tools (e.g., Claude, n8n, Replit) to optimize scripting and administrative workflows.Power Platform: Hands-on exposure to Microsoft Power Apps and Power Automate is an asset.Soft Skills: Strong analytical problem-solving skills, exceptional organization, clear communication across all business levels, and a solution-focused mindset under pressure.Language: French/English bilingualism is considered a strong asset.Physical & Environmental RequirementsRole is primarily based in a hybrid office environment, with approximately 15% of time spent visiting satellite facilities/production floors.Ability to stand, walk, bend, twist, kneel, and safely lift/move IT equipment weighing up to 50 lbs.What You Can Expect From MultyComprehensive Benefits: Fully paid health, dental, and medical benefits coverage (following standard eligibility).Retirement Planning: Company retirement savings program with employer matching opportunities.Work-Life Balance: Generous paid vacation entitlement.Growth & Impact: Opportunities for ongoing learning, technical certifications, and direct involvement in high-impact technology modernization projects.Purpose-Driven Culture: The opportunity to contribute to an industry leader in sustainability and circular manufacturing.Accessibility & Equal OpportunityMulty is committed to providing an inclusive workplace where all qualified individuals have an equal opportunity to succeed. Employment decisions are made in accordance with applicable human rights and employment legislation.Accommodations are available upon request throughout the recruitment and selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.#Hiring #ITJobs #SystemsAdministrator #SysAdmin #VaughanJobs #OntarioJobs #TechCareers #ManufacturingTech #NetSuite #Microsoft365 #PowerPlatform