Infrastructure Engineer

Employment Type: Full-time / 5 Days a weekShift Timing: US Shift Timing (6 PM - 3 AM IST)Experience: 7-15 yearsWork location: Noida/ Hyderabad/ TrivandrumMode: Work from OfficeESSENTIAL DUTIES and RESPONSIBILITIES:Provide support to the Engineering Teams to facilitate development and testing activitiesAbility to identify, diagnose, and resolve full application stack problems, end-to-end, including network connectivity, traffic utilization, authentication, ssl, and application debugging.Standard system administration duties including server install, system/application install, patch management, log analysis, and customer account setup.Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s)Continue to evolve the use of automation and configuration managementParticipate in the creation, maintenance, testing, and execution of the Disaster Recovery planWork with hosting services, managed service providers, and contracted support to deliver innovative solutions for a wide range of product and service offerings.Assist in capacity planning activities, to include creating and presenting technical specifications and requirements for purchasing of new servers and networking equipmentParticipate in after-hours upgrades, maintenance troubleshooting, and on-call availability as needed.Function as a project lead to ensure major projects are kept on track and key deliverables metFunction as a team lead and be able to mentor and train junior personnelSKILLS and EXPERIENCE:Bachelor’s degree in Computer Science, MIS, or Engineering, plus 7+ years of relevant experienceHigh level of knowledge with Linux Servers, Windows Servers, Databases, and NetworkingExperience with automation tools such as Puppet, Chef, and AnsibleExperience with Docker CE as well as Docker Data Center infrastructure or equivalentDesign level expertise for SaaS operating platformsKnowledge of VMware virtual systems and cloud infrastructure, in a managed service environmentStrong scripting knowledgeExcellent problem solving and effective research skillsGood customer service skillsDedication and willingness to work some alternative schedules as necessaryIndustry certifications are strongly desired: Red Hat (RHCSA/RHCE), Windows (MCSA / MCSE), and/or Network (CCNA, CCNA Security)SOC2 or equivalent compliance experience strongly desiredProject management experience in a hands-on role