Infrastructure Lead

Job Title: IT Infrastructure LeadDepartment: Information TechnologyLocation: TrivandrumExperience: 15+ YearsThe IT Infrastructure Lead is responsible for defining, implementing, and managing the organization's overall IT infrastructure strategy, ensuring high availability, security, scalability, and performance of enterprise systems. The role leads infrastructure operations across data centers, cloud platforms, networks, cybersecurity, end-user computing, IT service management, and disaster recovery while aligning technology initiatives with business goals.Key ResponsibilitiesInfrastructure Strategy & LeadershipDefine and execute enterprise IT infrastructure roadmap and strategy.Lead infrastructure transformation initiatives including cloud adoption, automation, and modernization.Develop IT governance, standards, policies, and procedures.Partner with business leaders to align technology investments with organizational objectives.Data Center & Cloud ManagementManage on-premises and cloud infrastructure environments (Azure, AWS, GCP).Oversee server, storage, virtualization, backup, and disaster recovery platforms.Ensure infrastructure scalability, reliability, and business continuity.Network & SecurityLead management of LAN, WAN, SD-WAN, VPN, Wi-Fi, firewalls, and network security.Ensure compliance with cybersecurity frameworks and regulatory requirements.Manage Identity & Access Management (IAM), endpoint security, and vulnerability management.Infrastructure OperationsEnsure 24x7 availability of critical infrastructure services.Establish SLAs, KPIs, and operational dashboards.Drive incident, problem, and change management processes.Lead capacity planning and performance optimization.Vendor & Budget ManagementManage infrastructure budgets, technology investments, and cost optimization initiatives.Negotiate contracts with vendors and service providers.Monitor vendor performance and service delivery.Team LeadershipLead and mentor infrastructure, network, cloud, and support teams.Build high-performing teams and succession plans.Drive skill development and technology certifications.Required Technical SkillsInfrastructure TechnologiesWindows Server, Linux, VMware, Hyper-VStorage & Backup SolutionsData Center OperationsCloud PlatformsMicrosoft AzureAWSGoogle Cloud PlatformNetworkingCisco, Juniper, ArubaRouting & SwitchingSD-WANVPN TechnologiesSecurityFirewalls (Palo Alto, Fortinet, Cisco)IAM, MFA, SSOEndpoint SecuritySIEM SolutionsTools & ProcessesServiceNow / ITSM ToolsMonitoring & Observability PlatformsAutomation Tools (Terraform, Ansible, PowerShell)ITIL FrameworkEducational QualificationsBachelor's Degree in Computer Science, Information Technology, Engineering, or related discipline.Certifications (Preferred)Azure Solutions ArchitectAWS Solutions ArchitectCISSP / CISMCCNP / CCIEITIL Foundation / ExpertVMware CertificationsExperience Requirements15+ years in IT Infrastructure Management.8+ years in leadership roles managing enterprise-scale infrastructure.Experience managing hybrid cloud and large-scale infrastructure environments.Proven track record in infrastructure modernization, cybersecurity, and operational excellence.Key CompetenciesStrategic ThinkingTechnology LeadershipStakeholder ManagementBudget & Cost OptimizationVendor ManagementRisk ManagementTeam Building & MentoringProblem Solving & Decision Making