Infrastructure Operations Engineer

For one of our clients, we are looking for an experienced Infrastructure Operations Engineer to join their team.Key ResponsibilitiesManage and support Windows and Linux server environments.Deploy, configure and maintain virtual machines and associated infrastructure services.Assist with the day-to-day administration of cloud platforms and resources.Monitor infrastructure health, performance, availability and capacity.Configure and troubleshoot network devices, including switches and wireless access points.Support firewalls, load balancers and other network-security technologies.Provide operational support for Cisco ISE, CCTV and other on-premises systems.Administer user accounts, permissions and access-related requests.Apply approved patches, upgrades and system configuration changes.Assist with implementing cybersecurity controls and requirements.Maintain accurate system records, asset registers, configurations and technical documentation.Produce operational reports and communicate relevant security updates to the Cybersecurity team.Investigate incidents, conduct preliminary root-cause analysis and escalate complex issues appropriately.Liaise with vendors and service providers to resolve technical problems.Contribute to infrastructure handovers, knowledge transfer and operational improvement initiatives.RequirementsBachelor’s degree in Computer Science, Information Technology, Network Engineering or a related discipline.At least 3 years of hands-on experience in infrastructure operations, systems administration or a similar role.Hands-on experience managing servers and virtualized environments.Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing and general networking principles.Practical experience supporting switches, wireless networks and firewalls.Familiarity with cloud platforms such as Microsoft Azure, AWS or similar technologies.Basic knowledge of load balancing, identity and access management, and cybersecurity controls.Experience with infrastructure monitoring and IT service-management or ticketing tools.Strong troubleshooting skills with the ability to work independently when required.Effective communication, reporting and technical documentation abilities.Good command of written and spoken English.Preferred QualificationsRelevant certifications from Microsoft, Cisco, VMware, AWS, Azure or equivalent providers.Experience working with Cisco ISE and CCTV infrastructure.Background supporting hybrid cloud and on-premises environments.ITIL Foundation certification or practical knowledge of IT service-management processes.