Inside Sales & Administrative Representative – Professional Skincare

Love Skincare? Love Helping People? Ready to Take Your Career to the Next Level?Company DescriptionPetals Biocosmetics Inc. represents Dr. Spiller Canada, offering professional German skin care solutions to deliver visible results while minimizing the risk of allergic reactions or irritation through carefully selected active ingredients. Dr. Spiller Pure SkinCare Solutions are positioned as premium, results-oriented treatments supported by the latest scientific technology. In Canada, these products are available exclusively through skin care professionals, certified aestheticians, spas, and salons that provide professional facials and specialized skin treatments.Role DescriptionAs an Inside Sales Representative your focus will be on both developing new business opportunities while continually building business within existing accounts. Responsibilities include making calls to our existing client base to share information on specials, new products, etc. as well as making cold calls to new potential clients who may be interested in opening an account. We are seeking an experienced aesthetician with significant knowledge in skin care. Must have experience in customer service, good interpersonal and communication skills, and have minimum of 2 years sales experience in skin care.This role is responsible for handling incoming sales inquiries, processing customer orders, and maintaining accurate client records and documentation. Day-to-day tasks include responding to phone and email inquiries, supporting account management, preparing quotes, and coordinating with logistics to ensure timely delivery. The coordinator will provide customer service to spas, salons, and estheticians, track customer satisfaction, and support promotional activities or sales campaigns.What You'll DoDevelop new business with skincare clinics, spas, salons, aesthetic schools.Build and maintain strong relationships with existing customers.Make outbound sales and customer-care calls to introduce new products, promotions and programs.Respond to customer inquiries and process orders accurately.Recommend professional skincare products based on skin type, concerns and treatment objectives.Educate customers on product usage, facial treatments and professional protocols.Identify upselling and cross-selling opportunities.Follow up on leads from trade shows, marketing campaigns, website inquiries and other sources.Assist with product training, workshops, seminars and trade shows.Support inventory, shipping and other day-to-day sales administration.QualificationsStrong Inside Sales skills, with experience managing inquiries, quotes, and sales orders.Proficiency with Microsoft office software (Word, Excel and Outlook)Strong organizational and time-management skills, with ability to prioritize multiple tasks.Experience in beauty, skincare, or professional spa/salon environments is an asset.Relevant post-secondary education in business, administration, and Aesthetic Diploma is required.Experience RequiredMinimum 2 years experience in AestheticsMinimum 2 years experience in SalesMinimum 2 years experience in Customer SupportHow to ApplyPlease submit your Resume with Cover Letter to info@dr-spillercanada.com