Inside Sales Executive

🚀 We’re Hiring | Inside Sales ExecutiveAre you a results-driven sales professional who enjoys building strong customer relationships, managing high-value accounts, and turning conversations into long-term business growth?We are currently recruiting an Inside Sales Executive on behalf of our client. This is an exciting opportunity to join their team and take ownership of a portfolio of supplier customers.In this role, you’ll be more than just a salesperson — you’ll be a trusted point of contact for customers, responsible for revenue growth, retention, customer satisfaction, and delivering an exceptional customer experience.💼 What You’ll DoDrive Revenue & SalesConvert qualified leads into paying customers.Sell products and services and manage opportunities through to close.Conduct outbound calls, follow-ups, and account reviews.Identify upselling opportunities and maximize portfolio revenue.Consistently achieve sales targets and daily activity KPIs.Build Customer Relationships & RetentionDevelop strong, long-term relationships with supplier customers.Understand customer needs and maximize the value of their subscriptions.Promote platform usage and increase customer engagement.Maintain high levels of customer satisfaction and NPS.Identify and win back lapsed customers.Maintain Data QualityWork with Data Validation teams to resolve missing or incomplete supplier information.Track expiring documents and support timely updates.Maintain accurate customer information in MS Dynamics CRM.Deliver an Outstanding Customer ExperienceCommunicate confidently and professionally with customers across the US, Canada, UK, and other Western markets.Adapt your communication style to different customers and cultures.Understand customer challenges, provide clear solutions, and keep customers informed.Use effective influencing and communication techniques to achieve positive outcomes.Achieve Results & Support the TeamPlan and prioritize your workload to meet objectives and deadlines.Balance quality, speed, and customer value.Work collaboratively and support colleagues when needed.⭐ The Ideal CandidateSomeone who has experience working with large, complex, enterprise-level organizations or major corporate accounts.The ideal candidate will have:Experience managing or selling to major enterprise or strategic accounts.Confidence communicating with senior stakeholders and decision-makers.Experience navigating complex customer organizations and longer sales cycles.A strong commercial mindset with a proven ability to grow and retain accounts.Excellent spoken and written English communication skills.The ability to communicate effectively with international customers and adapt messaging across different cultures.Experience in sales, account management, or customer service preferred.Experience working with Mandarin-speaking customers strongly preferred.Experience in SaaS, subscription-based, or B2B environments is an advantage.Proficiency in Microsoft Office and CRM systems; MS Dynamics preferred.🎓 QualificationsBachelor’s degree in Business, Commerce, Marketing, Economics, or a related field preferred.Equivalent relevant experience will also be considered.Professional sales or account management training is an advantage.📩 Interested? Apply now or get in touch to learn more about the opportunity.