Inside Sales Representative

INSIDE SALES REPRESENTATIVE Location: Amman, Jordan (On-Site) Shift: US-Hours Coverage Employment Type: Full-Time Compensation: Base Salary + Uncapped Commission + Performance BonusesABOUT INSAAN GLOBALInsaan Global is a technology-enabled business process outsourcing company headquartered in Amman, Jordan, serving clients across North America. We build dedicated teams across sales, customer experience, revenue operations, back-office, and AI-powered operations for clients across various industries. Our clients get real-time visibility into how their outsourced operations perform at the agent level.ABOUT THE ROLEWe are hiring Inside Sales Representatives to handle inbound calls from US-based prospects who have already requested help. There is no cold-calling. Every lead comes to you warm through various marketing and lead-gen engines. You will qualify the prospect, present solutions, and close new business over the phone. Our systems are simple to use and built to help new reps ramp fast and close deals quickly. This is a full-time on-site role in our Amman office on a US-hours shift.RESPONSIBILITIESHandle inbound calls from US-based prospects (no cold-calling)Qualify leads against defined criteria and advance them through the pipelineClose new business or transition opportunities to senior closers based on the verticalMeet daily activity and performance metrics (dials, conversations, applications, closed deals)Document every interaction accurately in the CRMAttend daily training, call reviews, and team meetingsMaintain working knowledge of the verticals you supportREQUIRED QUALIFICATIONSC1 or C2 English fluency (spoken and written) — non-negotiableHigh school diploma or equivalentAbility to work on-site in Amman during US-hours coverage (6PM - 3AM)Comfortable using a CRM, dialer, and dual-monitor workstationClear phone presence and active listening skillsReliable attendance and punctualityAbility to work night shift COMPENSATIONBase salary paid monthlyUncapped commission on every closed dealPerformance bonuses tied to individual and team metricsRamp period during onboardingBENEFITSHealth insurancePaid time off and paid public holidaysFull Social Security Corporation (SSC) enrollmentPaid onboarding and trainingModern office in Amman with dedicated workstation, headset, and dual monitorsCRM, dialer, and AI-powered call coaching toolsGROWTHWe promote from within. Common next roles from this seat: Senior Inside Sales Representative, Team Lead, Sales Manager, Vertical Specialist, Director of Sales.HOW TO APPLYSend your resume to hr@insaanglobal.com or apply directly here. Applications are reviewed on a rolling basis.