Inside Sales Representative

Inside Sales Representative - Istanbul HQWe are looking for a motivated and results-driven Inside Sales Representative to join our leading electronic components distributor company. As a inside sales representative, you will be the first point of contact who is responsible for following up with existing customers, closing sales and generating new leads,Responsibilities:- Answer customer inquiries via email, phone or chat about our products and services.- Process orders, quotes, deliveries, returns, and refunds in a timely and accurate manner.- Collaborate with the field sales team and other departments to ensure customer satisfaction.- Follow up with customers to ensure their satisfaction and loyalty- Resolve customer issues and complaints with professionalism and empathy..- Maintain and update customer records in our systems- Achieve and exceed sales targets and KPIs.- Stay updated on our product features, specifications, and availability.Requirements:- Bachelor's degree in business, economics, engineering, or related fields- Previous experience as a Customer Service / Sales Representative or similar role- Excellent communication, negotiation, listening, and problem-solving skills.- Ability to work under pressure and handle multiple tasks, prioritize, and manage time effectively.- Knowledge/experience in electronic components, applications, and markets- Proficient in MS Office, Outlook and other business related IT platoforms- Fluent in English and Turkish.Benefits:- Competitive salary and bonus scheme.- Private Health Insurance and Social Security.- Training and career development opportunities.- Friendly and supportive work environment.About EKOM Elektronik,Since its inception in 1997, our company has been a trusted and reliable electronic components distributor, serving a wide range of industries covering Aerospace, Defence, Industrial, Automotive, Consumer, Telecom and Medical.With over two decades of experience in the industry, we have established ourselves as a go-to source for high-quality electronic components, offering an extensive inventory of products that meet the evolving needs of our clients.Our commitment to excellence, competitive pricing, and exceptional customer service has allowed us to build strong, long-lasting relationships with both suppliers and customers.As we continue to expand and adapt to the ever-changing technology landscape, our dedication to providing top-notch electronic components remains unwavering, making us a leading player in the industry.. www.e-kom.com www.e-komponent.com