Inside Sales Representative

Company Description Kenney Relic Sign Co. is a San Diego-based custom signage and wrap company focused on transforming brands through distinctive illuminated and non-illuminated signs, vehicle wraps, and architectural wraps. As a licensed contractor with over 75 years of combined industry experience, the company emphasizes precise craftsmanship, clear communication, and on-time project delivery. Founded in 2015 through the acquisition of a long-established sign business, Kenney Relic Sign Co. continues to build on a strong legacy of quality and reliability. All stages of projects—from design to installation—are managed in-house to maintain strict quality control. The company’s proprietary Seamless™ process is designed to ensure flawless execution and a smooth, dependable client experience.Role Description The Inside Sales Representative is a full-time, on-site role based in Oceanside, CA. This position is responsible for managing inbound and outbound sales activities, including responding to inquiries, qualifying leads, preparing quotes, and following up to close business. The role includes maintaining relationships with new and existing accounts, coordinating with design and production teams to ensure accurate project specifications, and updating the CRM with current customer information and activity. The Inside Sales Representative will provide professional customer service, address questions about products and services, and support customers throughout the sales cycle to drive satisfaction and repeat business. Daily responsibilities also involve meeting sales targets, participating in team meetings, and contributing ideas to improve sales processes and customer experience.Qualifications Strong Inside Sales skills, including managing the full sales cycle and converting inquiries into orders.Customer Service and Customer Satisfaction skills to build trust, handle concerns, and foster long-term relationships.Lead Generation capabilities, such as prospecting, qualifying opportunities, and nurturing new business.Account Management experience to maintain, grow, and retain key customer accounts.Effective verbal and written communication skills, with the ability to explain technical signage solutions clearly.Proficiency with CRM systems and basic office software for tracking leads, quotes, and sales activities.Detail-oriented approach and strong organizational skills to manage multiple projects and deadlines.Previous experience in signage, printing, construction, or related industries is preferred but not required.High school diploma or equivalent required; additional education in business, marketing, or a related field is a plus.