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Inside Sales Representative - Dental

CSG Talent · Chicago, IL

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Inside Sales RepresentativeRemote (US) | Occasional travel (trade shows/events)CSG is partnered with a leading dental manufacturer (supporting 11,000+ dentists across the US), hiring an Inside Sales Rep to own and grow a portfolio of existing standard accounts.This role sits at the center of revenue retention + account expansion, partnering closely with the wider commercial team (including field/new business) to drive growth across more offices, deeper adoption within offices, and additional service lines-while delivering an excellent customer experience.Key responsibilitiesOwn and grow a book of existing dental practice accounts (account management + inside sales)Act as the primary point of contact for dentists and office teams, resolving issues and protecting satisfaction/retentionIdentify and execute growth opportunities via upsell / cross-sell and increased utilizationManage inbound leads and convert opportunities through a consultative sales processPartner with field Business Development to support expansion and coordinated account plansMaintain accurate CRM activity, pipeline, and account health tracking (HubSpot a plus)Support renewals / commercial conversations where applicable and escalate risks proactivelyShare customer feedback and market insights internally to improve service delivery and commercial executionRequirementsClinical dental background (RDA, RDH, dental assisting, etc.) and a clear move into (or strong interest in) sales/account managementComfortable owning revenue targets and operating in a KPI-driven environmentStrong relationship-building skills with busy practices; consultative communication styleOrganised, data-driven, and able to manage multiple accounts and priorities at paceCRM familiarity required (HubSpot preferred)US-based and able to travel occasionally for industry events