Inside Sales Specialist

Felton is looking for an ambitious and commercially driven Account Manager to take ownership of a defined sales territory and play a key role in delivering its growth.Working in partnership with a dedicated Field Sales counterpart, you will jointly own the sales target for your territory. You will be responsible for converting inbound enquiries, proactively creating new sales opportunities through outbound activity, and building strong relationships with customers across your region.This is a fast-paced, target-driven role suited to someone with previous phone-based sales experience who is ready to take the next step in their career. You will have the opportunity to take real ownership of your territory, develop your sales skills and be rewarded for strong performance.Key Responsibilities:Territory Sales Management·      Take ownership of sales performance across your defined territory.·      Work closely with your Field Sales counterpart to achieve a shared territory sales target.·      Develop and execute territory and account plans focused on both immediate sales opportunities and future pipeline.·      Maintain a strong understanding of performance against monthly and annual targets.·      Identify gaps, opportunities and priority accounts within your territory·      Develop and maintain a strong territory pipeline.Inbound Sales·      Respond quickly and professionally to all inbound sales enquiries allocated to your territory.·      Qualify customer requirements and recommend the most suitable Felton products and solutions.·      Prepare quotes and actively follow up every viable opportunity through to a clear outcome.·      Maintain consistent contact with prospects throughout the buying process.·      Maximise conversion rates and average order value through proactive sales conversations.Outbound Business Development·      Proactively generate new sales opportunities through targeted outbound calling.·      Identify and engage prospective customers across Felton’s key market sectors.·      Re-engage existing and lapsed customers to identify new projects and opportunities.·      Build and maintain a healthy pipeline of future business.·      Develop relationships with key decision-makers across your territoryTerritory Partnership·      Operate as a close sales partnership with your Field Sales counterpart.·      Share customer information, opportunities and market intelligence to maximise territory performance.·      Identify opportunities that would benefit from face-to-face engagement and coordinate customer visits with the Field Sales team.·      Maintain clear ownership and communication across all active opportunities.·      Work together to ensure customers receive a consistent and professional experience at every stage.CRM and Sales Discipline·      Maintain accurate and up-to-date customer, opportunity and activity records within the CRM.·      Consistently follow Felton’s sales processes and agreed follow-up standards.·      Provide accurate pipeline visibility and sales forecasting.·      Use sales data to prioritise activity and focus effort on the opportunities most likely to deliver results.